Our policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition, and in the original packaging.
Non-returnable items
- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial refunds (if applicable)
- Books with obvious signs of use
- Opened CDs, DVDs, software, video games, cassette tapes, or vinyl records
- Items damaged or missing parts not due to our error
- Items returned after 30 days
Refunds
- You’ll receive an email once your return is received and inspected
- We’ll notify you of approval or rejection
- Approved refunds are processed to your original payment method within a few days
Late or missing refunds
- Check your bank account again
- Contact your credit card provider
- Contact your bank (processing time may vary)
- Email us at David@dollarking.net
Sale items
- Only regular priced items can be refunded
- Sale items are non-refundable
Exchanges
- We replace items only if defective or damaged
- Email: David@dollarking.net
- Send returns to: 4811 Hampton St., Vernon, CA 90058, USA
Gifts
- Gift returns receive a gift credit
- Gift certificate mailed after return is received
- If not marked as a gift, refund goes to original buyer
Shipping
- Return address: 4811 Hampton St., Vernon, CA 90058, USA
- Return shipping costs are your responsibility
- Shipping costs are non-refundable
- Delivery time for exchanges may vary
- Use trackable shipping for items over $75